Return & Refund Policy

If for any reason, you are not completely satisfied with a purchase, we offer 30Days Return Policy. This Return and Refund Policy was generated as per the international standard policies. The following terms are applicable for any products that you purchased with Jild Leather.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

● Full priced product(s) can be exchanged or refunded within 30 days of purchase - considering the products are unused and in their original packing.

● Sale/Discounted/Custom Made Items:

  • Sale items can only be exchanged within 30 days considering the exchange item is unused.

● The products were purchased in the last 30 days.

● The products are in the original packaging.

● Customized orders cannot be exchange or return

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods directly to the warehouse address that will be provided you on email of your return order request.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform Jild Leather of your decision by means of a clear statement. You can inform us of your decision by:

● By visiting this page on our Website: Jild Leather.

● By sending us an Email.

We will give you the response no later than 3 working days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

If you have any questions about our Returns and Refunds Policy, please contact us:

● By visiting this page on our Website: Jild Leather.

● By sending us an Email.